We are all in this together. As of close of business Monday the 23rd of March we are no longer at our desks in our offices in Strathallan Street, Timaru. Covid-19 has put a stop to human to human contact. If you need help and/or advice, where possible we can still help you over the phone. See below for our staff and Advisers and their contact details.
I am the Investment Specialist at Mainland. I have over 40 years’ experience in the Financial Services Sector, the last twenty-three as a specialist financial adviser. I hold a Graduate Diploma in Personal Financial Planning and am a Certified Financial Planner (CFPCM) and Authorised Financial Adviser (AFA). A significant part of my role is assisting my clients accumulate capital for retirement, at which time we implement a strategy to ensure a financially comfortable retirement.
I am married to Yvonne and we have two adult children. When not at work you’ll probably find me enjoying the company of family and friends or I may be out on my mountain bike. However, more than likely I’ll have my head in a book reading about the exploits of the many brave New Zealanders who served in the RNZAF and RAF during the Second World War.
Justin MacKay - Bio
I joined Mainland Insurance in February 2016 and since then I have completed the NZ Certificate in Financial Services, Life and Health Insurance, General Insurance and Residential Property Lending. I have ten years of customer service experience in the Telecommunications industry. I’m an avid motorcyclist, if there’s a rally or a street race on you’ll find me close to the action. I provide advice tailored to suit your needs and budget in order to best protect your lifestyle, get you on and up the property ladder.
Shane Dowling - Bio
I have been an Adviser with Mainland since May 2001. Prior to this, I have worked in the Real Estate, Construction and Rural Sectors. I have studied and obtained a Graduate Diploma in Business Studies majoring in financial planning. I am an Authorised Financial Adviser and Shareholder of Mainland. In my spare time I enjoy golf and camping and a lot of my time is spent following my three boys around their various activities.
Charmaine Duffell - Bio
I have been the receptionist at Mainland since September 2013. Mainland is a friendly, welcoming and fun place to work. When you call Mainland I am your first point of contact. As our valued client your calls are given priority and we like to deal with each call promptly and answer any questions you may have as quickly as possible. In mid 2019 I gained my NZ Certificate in Financial Services Life & Health Insurance. When I am not at work I like to spend time with my family, take long walks and ride my bike. I look forward to talking to you in the future.
Sally Reid - Bio
Having spent most of my working life in many different roles within the financial sector both here and in the UK, I have now foundmy niche. My aim is to educate and to help people understand: • What cover they have got and why they chose to take it. • What they haven’t got and their decision process behind that. • What their contingency plan is, if an event they chose not to cover arises. I am passionate about protecting people and what is important to them and as everyone has a different story, I love working with them to find the best solutions for their journey. I have completed a Bachelor of Business Studies and Graduate Diploma in Business Studies (majoring in financial planning). Spending time with my family & friends and walking long distances with my dog are some of my favourite pastimes and I usually complete several ½ marathons a year I love to travel, meet people & experience life and both my role with Mainland and my personal life are geared towards that.
Kylie Connor - Bio
Kylie comes to us from a banking background, specialising in home lending and personal risk protection. Kylie has achieved the NZ Certificate in Financial Services in Life & Health Insurance, General Insurance and Residential Property Lending. Kylie is fast-paced, relatable and enthusiastic beyond compare. Give Kylie a shout out if you are looking to purchase your first home or climb up the property ladder. She will take all the hassle out of getting that loan!
Melissa Still - Bio
I have been the Practice Manager at Mainland for the past 12 years. During this time I have managed the life and trauma claims for many of our clients who have been faced with some of life’s challenges and darker days. This has solidified my belief and trust in the insurance products that we promote and the advice that my colleagues give to their clients. In 2019 I gained the NZ Certificate in Financial Services Life & Health.
KiwiSaver was first launched when I began my career in Financial Services. Over the past 12 years I have watched not only mine, but thousands of individuals accumulate vast amounts of funds that will provide for happier and healthier retirements. I love my job, especially knowing that we help to make a difference in peoples times of loss, illness and improved financial futures. When not at work, I am often found at the gym, polytech – furthering my business studies, walking or raising a glass with friends and family.
Tina Spicer - Bio
I have been working in the Insurance Industry for over 16 years and have been at Mainland Insurance for six of these. I started in fire & general insurance and from there I have also been involved in the life insurance sector and more recently providing support with residential lending. I have gained my NZ Certificate in Financial Services Residential Lending. If you receive a call from the Mainland Insurance office regarding a review of your policies the chances are the bubbly blonde on the end of the phone will be me! I really enjoy helping and talking to people, both clients and fellow work colleagues.
When I’m not at work I spend most of my time with my horses that have been my passion since I was 2 years old. During summer weekends you will find me and my four-legged friend at horse events around South Canterbury show jumping with a huge smile on both our faces!